Luke Andrades, owner of OWLL Inc. and DLC Inc., is a dynamic entrepreneur in the logistics industry. His companies manage a rapidly expanding fleet, ensuring timely, distraction-free deliveries while protecting drivers from incidents and insurance claims. The key to Luke’s success lies in his ability to keep operational costs in check while consistently exceeding the expectations of his contracted partners. Though he’s extensively studied the industry and keeps his operational strategies close to the chest, Luke has one secret weapon he’s happy to share: Raven – a comprehensive telematics solution that provides the critical insights needed to drive continued success.

Overcoming Barriers and Achieving Excellence

Navigating the competitive landscape of logistics, OWLL and DLC Inc. have secured contracts for industry giants as a Delivery Service Provider (DSP). These partnerships didn’t come easy. Luke faced stringent entry barriers and needed to operate strategically to maintain and enhance these critical relationships. He sought a device that could monitor driver performance, enforce compliance with company policies, and preempt maintenance issues.

Discovering the Power of Raven

With no prior experience in video telematics, Luke was introduced to Raven at a local tech event, where a demo left a lasting impression. “What really stood out to me was how easy it was to get everything set up. The installation is simple, I can easily add more as I expand my fleet, and the platform is user-friendly without needing extensive training,” Luke recalls.

Luke, who places a strong emphasis on driver performance, runs a program that goes above and beyond what his contracts require. With Raven, he saw the potential to monitor and correct poor driving behaviors even after his program ended, thanks to the Event Review feature. This proactive approach allows him to address issues before they become costly, while also rewarding top-performing drivers. Raven’s real-time alerts also enhance his coaching, reminding drivers to stay focused and avoid dangerous behaviors.

Transforming Fleet Management

Since integrating Raven into his operations, Luke has seen significant improvements. The presence of Raven in his vans has heightened driver accountability and safety awareness. This vigilance not only enhances performance but also protects drivers from unfounded claims. “I’ve even had someone harass and call the police on one of my drivers for doing no wrong. The footage proved pivotal for clearing them of fault,” Luke shares.

Raven’s technology has streamlined operations, providing a user-friendly interface with powerful features. For a fleet of over 30 vehicles, simplicity is crucial. Raven delivers just that – a sophisticated yet intuitive solution that has exceeded Luke’s expectations.

Looking Ahead

Luke’s experience with Raven highlights the transformative impact of video telematics on logistics operations. By leveraging Raven’s comprehensive feature set, OWLL Inc. and DLC Inc. continue to thrive, delivering excellence for his contractors and beyond. As Luke and his team look to the future, they remain confident that Raven will be a cornerstone of their ongoing success.